appraising the records of the financial mutual sector and credit union movement
developing practices for the systematic transfer of records from individual mutual banks and credit unions and special service providers
receiving relevant records of many who have served the movement
arranging and describing archives in accordance with accepted archival practices
taking steps to preserve the physical records by placing them in acid free and chemically inert enclosures and housing them appropriately
assisting researchers and making records available for research purposes
providing information to the sector and promoting the use of the records in the collection
providing guidance in relation to records and archives management within the sector
Australian Mutuals History undertook many activities and projects in the past year and we report on our highlights for 2020/2021 here
“With our size, we can’t compete on price against other larger financial institutions. However, we can give them a high level of service, human interaction, and a personal touch typical of the caring
We have recorded our first oral history interview for 2024 with Coastline Credit Union Director and former QBANK CEO Grant Devine. Grant told us about his early years in finance and his introduction
“Members sometimes don’t feel comfortable taking their complaints to the credit union” – Gail Cork, CUDRCThe Credit Union Dispute Resolution Centre Pty Ltd (CUDRC) was established in November 1996 to